Canada Post journey
As a legacy organization more than 150 years old, Canada Post has had to adapt, shift and pivot many times. The company is in the midst of its latest transformation, a mission with one purpose: A Stronger Canada Delivered. What does that mean? It means we will invest in the infrastructure, people and processes to position ourselves for change. It means finding new ways to deliver for our customers as they respond to changing markets, consumer demands and technology. Serge Pitre shares how this journey is guiding the company and how we do business.