November 4 | 1:00 pm - 2:00 pm 

All times listed in Eastern Time.

Sessions will be held simultaneously in French.

Many small businesses have had to transform in a short period of time; whether that is becoming e-commerce enabled, introducing new service options, or reaching their local communities with creative tactics. With consumer shopping trends continuing to move towards online and local shopping, it is important that you and your business look ahead.


In the third event of our series, we focus on the future as you and your business continue to stabilize and navigate the evolving retail landscape. This roundtable discussion is designed to expose small businesses to insights and expertise from panelists including small business owners, industry experts and Canada Post specialists, who will provide their perspectives on learnings from the pandemic, preparing for the holidays, and succeeding in 2021.


You will leave prepared to take the small steps that lead to big things as you continue to adapt, increase your online presence, and transform your business for digital success.

November 1, 2020 




1:00 pm - 1:05 pm


Welcome and Session Overview

Canada Post

Mamta Dogra
Senior Manager, Small Business Marketing at Canada Post

1:05 pm - 1:10 pm


Setting the Stage with Canada Post

Rod Hart
Chief Customer and Marketing Officer at Canada Post

1:10 pm - 1:40 pm



Meeting of the Minds: Where We’ve Been and Where We’re Going

In this moderated panel discussion, experts around the table will provide insights, expertise, and guidance for the road ahead. We will cover topics including lessons learned through the pandemic, preparing your business and your customers for the holiday season, and setting up your business for success in 2021. The perspectives shared by our expert panelists will enable you to better plan and prepare your next steps.

Panelists: Small businesses
Grand Prize Winners from our Tales of Triumph contest, Elana Chan, Head of Customer Marketing and Brand & Reputation at Google Canada, and Sunshine Tenasco, CEO of Pow Wow Pitch & Founder of Her Braids

Moderated by Canada Post

1:40 pm - 1:55 pm


Roundtable Q&A

All Panelists

1:55 pm - 2:00 pm

Closing Remarks

Canada Post

Mamta Dogra
Senior Manager, Small Business Marketing at Canada Post